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Business Planning

Here you can get help with your business plans regardless whether you are a startup or expanding business or not-for-profit

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Every Business Person needs a mentor

Here you can get a long established mentor who has been there, done that and bought the tee shirt.

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Web development

Here, you can get your site built or upgraded to suit your internet & Digital Marketing purpose.

"Bob Tallent gave me the confidence to run my own business"

Customer Care Training 

Customer CareAt The Synergy Group, we offer outstanding Customer Service courses to add real value to your organisation and raise your Customer Care standards to an exceptional level.  Your organisation can be for-profit or not-for-profit.  It can be commercial, a social enterprise or voluntary/community. 

Our Customer Service Training can be tailored as an in-house programme to address specific issues within your company, or you can attend one of our Customer Care Training Open Courses. 

You may be a manufacturer, service based, importer, retail, wholesale.  It doesn’t matter; you have customers, both internal and external and you have to look after them.  Why should you look after internal customers, in fact, what are they? 

We will show you how to turn your customers into Raving Fans.  How important is the bag packer in your supermarket?  How do you measure customer care.  If you’re a waiter, do you ask your customers how the meal is when their mouth is full? 

Do you encourage complaints?  How do you handle them? How do you deal with a difficult customer.  Are they always right? 

All these issues and a thousand more will be answered on our Customer Care Training Courses. 

Our courses vary in length from a day long to several weeks.  They can be off the shelf or bespoke designed especially for your company or agency. 

The above are a few areas The Synergy Group can help you with 

Call The Synergy Group to get a free overview of your situation and we will advise you on a way forward. Then, if you wish, we will hold your hand to make sure it works.

T: +353 1 8215189
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
M: +353 87 2326927

 

 

Address

Office Premises
Synergy House
10, Oakview Drive
Clonsilla
Dublin 15
Ireland

Contact Info

Tel: +353 (0)1 8215189
Mobile: +353 (0)87 2326927
Email: info@synergy.ie

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