Synergy Information

Supervisory Training

Supervisory Training

Supervisor TrainingYou are preparing yourself for promotion to supervisor or you have been promoted.  One of the hardest moves to accomplish is the transition from being a team member to that of team leader or supervisor. As someone in a supervisory role, you are no longer on equal terms with your peers and have to earn their respect, show authority and leadership, often having to make unpopular decisions.

The newly appointed supervisor needs to lead, guide, manage, cope with the problems and complexities of the supervisor's role, but also take advantage of the possibilities and potential. You need to enable your staff to lead by example and so gain their trust and respect. You need to be able to identify different personalities and get the best from them.  If trained properly, the new supervisor will be able to mentor new personnel, provide constructive feedback and handle delicate situations assertively.

Our Supervisor Skills training courses include all of the essential elements of supervision and line management and will provide valuable guidance on effective performance and people management for anyone in a modern business environment.  Regardless whether you are in service based industry or manufacturing.

You need to:

  • Develop interpersonal skills that help you communicate, listen and handle conflicts
  • Become more effective at influencing others
  • empower yourself and your staff
  • Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
  • Learn how to work with groups and teams to solve problems and accomplish projects
  • Hold performance discussions that result in changed behaviour and enhanced productivity
  • Analyse your own style of behaviour and recognise your strengths and weaknesses
  • Discover what leadership is from the supervisor’s point of view
  • Build credibility and trust
  • Analyse effective listening processes and skills
  • Learn participative leader skills and techniques
  • Learn the continuous performance appraisal process
  • Learn coaching, mentoring and how to give constructive feedback
  • Learn decision-making tools for effective leadership
  • How to apply problem solving techniques to solve actual problems

In addition to the above, on The Synergy Group courses you will get:

  • Advice on supervisory method and methodologies and Instruction on Supervisory Process and Procedures
  • How to empower yourself and your staff
  • What leadership is from the supervisor’s point of view
  • How to build credibility and trust
  • Analysing effective listening processes and skills
  • Learning participative leader skills and techniques
  • The three steps of the continuous performance appraisal process
  • Coaching, mentoring and how to give constructive feedback
  • Decision-making tools for effective leadership
  • How to apply problem solving techniques to solve actual problems
  • Teams vs. work groups: learning to lead and build personal effectiveness

All these issues and a thousand more will be covered on our Supervisory Training Courses.

Our courses vary in length from a day long to several weeks.  They can be off the shelf or bespoke designed especially for your company or agency.

The above are a few areas The Synergy Group can help you with

Call The Synergy Group to get a free overview of your situation and we will advise you on a way forward.
Then, if you wish, we will hold your hand to make sure it works.

T: +353 1 8215189
F: +353 1 8215191
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M: +353 87 2326927

 

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